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Tell us the question, not your secrets.

Describe what you want to understand and we will confirm whether it falls within our scope, along with the next step. Sessions are educational: we explain, you act, and you keep full control of your devices, accounts and assets from beginning to end.

Contact details

  • Emailhello@trustdigitales.com
  • Consulting hoursMonday to Friday, 09:00–17:00 (UTC)
  • Typical responseWithin two business days
  • FormatRemote sessions by arrangement; screen sharing optional and never required

Before writing to us. Never share your seed phrase, private key or wallet password with us. Never provide your seed phrase or private keys to anyone, including our consultants. We will never request them and do not need any credential to answer a question.

Outside our scope

  • Recovering assets already lost, stolen or sent to a wrong address.
  • Selecting assets, timing trades or assessing investment opportunities.
  • Operating your wallets, exchange accounts or devices for you.
  • Issuing cards or arranging payment, banking or card accounts.

Session request

Never include recovery phrases, private keys, passwords or authentication codes in this form.

Submitting opens your own email client so you can review the message before sending. You may also write directly to hello@trustdigitales.com.